Healthcare Support Professional

3 days ago

Sydney, New South Wales, Australia beBeeCare Full time $55,000 - $70,000
Medical Front Desk Assistant

A medical front desk assistant plays a crucial role in the smooth operation of our healthcare facility.

About the Position:
  • Deliver exceptional customer service and support to patients, doctors, and staff members.
  • Manage day-to-day front-line services, ensuring seamless communication between patients, healthcare providers, and administrative teams.
Key Responsibilities:
  • Provide administrative support for patient scheduling, data entry, and record-keeping tasks.
  • Respond promptly and professionally to phone calls, emails, and patient inquiries.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Contribute to creating a welcoming environment by offering assistance and resolving issues efficiently.
Requirements:
  • Excellent communication and interpersonal skills.
  • Proven ability to multitask, prioritize, and manage competing demands in a fast-paced environment.
  • Basic knowledge of medical terminology and office software applications.
  • Ability to learn and adapt quickly in a dynamic healthcare setting.
  • Strong attention to detail, accuracy, and organizational skills.
What We Offer:
  • Opportunities for professional growth and development within our organization.
  • Supportive team environment with ongoing training and guidance.
  • The chance to make a positive impact on patient care and well-being.
  • Competitive compensation package including benefits and opportunities for advancement.

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