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NetSuite Training Expert

1 month ago

North Ryde, New South Wales, Australia Oracle Full time
Job Description:

We are seeking a highly skilled and experienced Customer Success Specialist to join our team. In this role, you will be responsible for delivering high-quality training services to customers, ensuring they have the knowledge and skills needed to achieve their business objectives.

Responsibilities:
  • Deliver customer-specific end-user training, including Pre-UAT, Train the Trainer, End User Training, and Go Live Support, onsite and virtually.
  • Design and deliver webinars and webinar series for a general customer base.
  • Collaborate with customers to understand areas where additional support may be required to reinforce their learning needs.
  • Recommend business best practices from a user adoption, training, and business management perspective.

You will work closely with our implementation teams to assess customer training needs, develop custom agendas and materials, and deliver quality training to ensure optimal user adoption.

The ideal candidate will possess a passion for training, excellent communication skills, and the ability to deliver training sessions, develop learning and reference materials, and demonstrate attention to detail.

Requirements:
  • Understanding of the NetSuite application in all functional areas as they relate to customer learning requirements.
  • Able to learn all relevant aspects of current and new product rollouts to ensure ongoing improvement of product knowledge, training, and presentation skills.
  • Strong project management skills and ability to manage multiple concurrent customer training projects.
Benefits:

This is an exciting opportunity to join a dynamic team and contribute to the success of our customers. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development.

Estimated Salary: $85,000 - $110,000 per year, depending on location and experience.