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Food Service Operations Manager

1 month ago

Townsville, Queensland, Australia Accor Full time

About Us

At Accor, we pride ourselves on delivering exceptional guest experiences through our unique blend of tranquility and opportunity.

Situated on 11 acres near the city centre and airport, our modern guest rooms offer a serene escape for relaxation after a day of travel, meetings, or exploration.

The Role

  • We seek an experienced Food Service Operations Manager to oversee the smooth operation of food & beverage services in our functions and restaurant;
  • This key leadership position involves leading a team of individuals in various roles within the food & beverage service;
  • Collaboration is essential in menu and beverage offerings development;
  • You will occasionally contribute to menu planning and pricing decisions;
  • Responsibilities include managing inventory and placing orders for food and beverages;
  • An important aspect of this role is training and developing staff members;
  • Your dedication to ensuring a positive dining experience for guests is crucial;
  • You will report to the Restaurant Manager & Conference & Events Operations Manager.

Requirements

  • Prior experience in a food & beverage outlet at a team leader or supervisor level is required;
  • Proficiency in point-of-sale systems, specifically Opera and Shiji, is necessary;
  • Ability to resolve issues and address guest concerns effectively is essential;
  • A keen eye for detail to uphold service quality and presentation standards is vital;
  • Adaptability to changing situations and working in a fast-paced environment is crucial.

Benefits

  • Elevate Your Career with Accor: Enjoy a competitive wage, custom-fit to your expertise;
  • Contribute to efficiently managing food & beverage operations;
  • Access to Accor Academy for ongoing learning and skill enhancement;
  • Join Accor to make an impact, grow your career, and be part of the global hospitality success story.

Compensation

Based on industry standards and location, we estimate the salary for this role to be around $60,000 - $80,000 per annum, depending on experience.