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Customer Experience Liaison
3 weeks ago
We are a leading provider of employment services working with individuals who require additional support.
Our mission is to empower our clients, supporting them to build better working lives by identifying their goals and aspirations, building skills and job-readiness, and assisting them through interviews and into employment.
Prospective employers also work with us to ensure their needs for recruiting new team members are met.
The Customer Experience Liaison will be the initial point of contact for our clients and facilitate connections to our customer service delivery model.
Key duties include:
- Establishing strong relationships with clients to understand their needs and preferences
- Providing guidance and support to clients in achieving their career goals
- Collaborating with employers to identify suitable job opportunities for clients
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
Additionally, they should have a strong understanding of the employment landscape and be able to provide tailored advice and support to clients.
This role presents an exceptional opportunity for a motivated and compassionate individual to make a positive impact in the lives of others.
