Optimizing System Performance for Business Success

7 days ago

Sydney, New South Wales, Australia beBeePerformance Full time $176,282 - $235,141
Senior Performance Optimization Specialist

Job Summary:

This role involves optimizing the performance of key systems and processes to drive business efficiency. The successful candidate will have strong technical skills, excellent problem-solving abilities, and a collaborative approach.

The ideal candidate will have experience in managing complex systems, identifying areas for improvement, and implementing innovative solutions. They will also possess strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.

Key Responsibilities:
  • Manage key audit system (OpenPages - RiskInSite) to ensure effective and efficient functioning including requirements identification, system structure development, user acceptance testing, performance monitoring, issue resolution, supporting enhancements and continuous improvement.
  • Collaborate with cross-functional teams to enhance user experience and streamline support processes. This includes partnering users, developers, group IT teams, technology vendors, and experts to drive innovation, automation, and efficiency through technology.
  • Support key enablement activities including operational performance monitoring, maintain internal dashboards and trackers, resolving helpdesk queries and reporting requirements.
  • Develop and maintain documentation of systems and processes, ensuring adherence to regulatory requirements and internal policies.
  • Contribute to the overall strategy and culture of Group Audit including Scaling Global Best Digital solutions, fostering Agile ways of working, and Innovation initiatives.
  • Identify and assess emerging technologies and trends, evaluating their potential impact on the bank's systems and operations, and making recommendations for their adoption.
  • Role model CBA's Group values (Courage, Care and Commitment) and inspire others to demonstrate these.
Requirements:
  • Strong audit experience and working knowledge of Open Pages - RiskInSite.
  • Hands-on expertise in systems management, operations, or related fields; and proven track record of implementing innovation, automation, and continuous improvement deliverables.
  • Experience in Risk Management, demonstrated through a proactive risk mindset and disciplined operation of process and controls.
  • Strong problem-solving skills, collaborative solutions focus, and data-driven decision making.
  • Strong communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
  • Exposure to Internal Audit in a global Banking environment is highly regarded.
  • Tertiary Qualifications - hold a tertiary qualification in Technology, Accounting and/or Finance, or an equivalent business-related discipline.
Benefits:
  • Opportunity to work with cutting-edge technology and tools.
  • Collaborative and dynamic work environment.
  • Professional growth and development opportunities.
  • Competitive salary and benefits package.

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