Claims Administrator Role
19 hours ago
Job Description
We are seeking a skilled and organized Warranty Claims Specialist to join our team. As a key member of our administration department, you will be responsible for managing warranty claims efficiently and accurately.
You will review and verify warranty documentation, coordinate with manufacturers and suppliers, and maintain precise records of warranty claims and related documentation.
As a liaison between the service department and customers, you will communicate warranty coverage and claim status, collaborate to resolve warranty-related issues, and stay updated on manufacturer warranty guidelines.
This is an excellent opportunity for a motivated individual who enjoys variety in their work, has strong multitasking abilities, and thrives in a customer-focused environment.
Key Responsibilities
- Manage and process warranty claims efficiently and accurately.
- Review and verify warranty documentation for completeness and accuracy.
- Coordinate with manufacturers and suppliers to ensure timely reimbursement of claims.
- Maintain precise records of warranty claims and related documentation.
- Communicate warranty coverage and claim status to customers.
- Collaborate with the service department to resolve warranty-related issues.
- Stay updated on manufacturer warranty guidelines.
Requirements
- Previous experience in a dealership as a receptionist, service receptionist, or similar role.
- Strong attention to detail with excellent organizational skills.
- Proficient in MS Word, Outlook, and Excel.
- Effective verbal and written communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- A positive can-do attitude and a passion for customer service.
Benefits
- Competitive salary based on experience.
- A full-time position with flexible hours to accommodate work-life balance.
- Sign-on bonus and potential for overtime.
- An opportunity to work in a brand-new, modern facility.
- Continuous training and development opportunities.
- Access to dealership discounts and job security within a growing business.
How to Apply
If you are ready to take your career to the next level, please submit your application today.
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