Exceptional Consumer Experience Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeBrand Full time $90,000 - $120,000
Assistant Store Manager - Floor Operations

The role of the Assistant Store Manager - Floor Operations involves driving profitability and delivering an exceptional consumer experience within a store. This entails fostering a productive sales environment, managing operational expenses, and collaborating with the store management team to achieve commercial goals.

  • Commercial Success:

The position requires leading and managing the store floor team to achieve sales, membership, and shrinkage targets. The Assistant Store Manager must utilize available data to make informed decisions, build relationships with other entities, and enhance exposure of the business to positively impact net sales and brand equity.

  • Selling and Service Culture:

This position supports the Senior Store Manager by driving a selling and service culture through sales execution strategies, product knowledge, and training. The Assistant Store Manager must create a performance culture by setting clear expectations and targets, analysing store performance, and giving prompt feedback.

  • Halo Floor Management:

The role involves undertaking daily huddles, motivating the store floor team on targets, tracking, and key messages. The Assistant Store Manager must attentively monitor engagement and execution of store floor team members, making adjustments to enhance performance and compliance.

  • Halo Floor Operations:

This position operates the store floor at a level of excellence, ensuring adequate supplies, efficient POS processing, and maintaining accuracy. The Assistant Store Manager must also assure end-of-day statements are posted and discrepancies investigated.

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