National Consumer Experience Specialist

1 week ago

Sydney, New South Wales, Australia beBeePersonCenteredCareManager Full time $148,150 - $175,800
Job Overview

The National Person-Centered Care Manager plays a pivotal role in advancing consumer and person-centered care strategies within the clinical governance unit.

This senior-level position provides leadership, coordination, and guidance to ensure that consumer perspectives are integrated into clinical decision-making, service planning, and quality improvement initiatives.

Key Responsibilities
  • Strengthen consumer and clinician engagement by applying evidence-based quality improvement methodologies.
  • Implement person-centred care strategies aligning with the National Safety and Quality Healthcare Standards (Standard 2) and the Australian Charter of Healthcare Rights.

These efforts will drive service enhancements, support system-wide improvements, and influence decision-making through data-driven insights.

About This Role

In this critical position, you will work closely with healthcare professionals to develop and implement innovative solutions that prioritize patient-centred care.

You will be responsible for leading quality improvement initiatives, developing and maintaining effective relationships with stakeholders, and contributing to the development of policies and procedures that enhance patient outcomes.

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