Retail Customer Support Specialist

2 days ago

Swan Hill, Victoria, Australia beBeeCustomerService Full time $55,000 - $75,000
Customer Service & Sales Consultant Job Description

This role involves delivering exceptional customer service and sales skills to customers in a retail environment.

  • The ideal candidate will be able to build rapport with customers and provide tailored solutions.
  • They should have a drive to reach and exceed sales targets and KPIs.
  • A positive and resilient approach to customer service within a busy environment is essential.

To achieve this, you will need:

Key Responsibilities:
  • Provide outstanding customer service and support to customers in-store.
  • Identify and meet the needs of customers by offering customised products and services.
  • Work collaboratively with colleagues to achieve sales targets and KPIs.
  • Develop and maintain knowledge of the latest cutting-edge technology and gadgets.
  • Conduct assessments and demonstrations to showcase products and services to customers.

In terms of qualifications, the ideal candidate will possess:

Requirements:
  • Experience in a customer-facing role.
  • Ability to develop and maintain strong relationships with customers.
  • Excellent communication and interpersonal skills.

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