Retail: Customer Service

3 weeks ago

Swan Hill, Victoria, Australia Telstra Full time
Overview

Employment Type: Permanent. Closing Date: 8 Oct 2025 11:59pm. Job Title: Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

About Telstra

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

What we offer

We offer the perkiest of perks.

When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17000 learning programs – something for everyone
  • Monthly performance rewards and recognition programs
  • There's more Benefits Your Way - Telstra

We're hiring.

  • Locations: we are currently hiring across:
    • WANGARATTA
    • BROKEN HILL
    • ECHUCA
    • MILDURA
    • SHEPPARTON
    • SHEPPARTON MARKETPLACE
    • SWAN HILL
    • ALBURY
    • WODONGA
    • Casual, Part-Time and Full-Time roles available
    • Store hours vary – search your store

Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role

Hit Apply now

After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.


#J-18808-Ljbffr

  • Retail: Customer Service

    3 weeks ago

    Swan Hill, Victoria, Australia Telstra Full time

    OverviewEmployment Type: Permanent. Closing Date: 8 Oct 2025 11:59pm. Job Title: Telstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Retail: Part Time Customer Service

    3 weeks ago

    Swan Hill, Victoria, Australia Telstra Part time

    OverviewEmployment Type: Permanent • Closing Date 4 Oct 2025 11:59pmJob Title: Telstra Retail: Part Time Customer Service & Sales Consultant – Swan HillJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Retail: Part Time Customer Service

    3 weeks ago

    Swan Hill, Victoria, Australia Telstra Part time

    Overview Employment Type: Permanent • Closing Date 4 Oct 2025 11:59pm Job Title: Telstra Retail: Part Time Customer Service & Sales Consultant – Swan Hill Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Telstra Retail: Casual Customer Service

    1 week ago

    Box Hill North, Victoria, Australia Telstra Business Technology Centre Perth South Full time $60,000 - $80,000 per year

    Employment TypeCasualClosing Date8 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant BOX HILLJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Director Corporate Services

    1 week ago

    Swan Hill, Victoria, Australia Swan Hill Rural City Council Full time $120,000 - $180,000 per year

    About UsSituated on the beautiful banks of the mighty Murray River, Swan Hill Rural City covers more than 6,100km2 and is home to over 21,000 people. The economy is driven by agriculture,Horticulture, manufacturing, and tourism. Swan Hill is a great place to live with a choice of schools, medical facilities, retail outlets, sporting and cultural facilities...

  • Team Member

    4 weeks ago

    Swan Hill, Victoria, Australia Euro Garages Full time

    Select how often (in days) to receive an alert:Casual Pay Rate: $35.18 (Adult rate 20+; junior rates apply under 20)Join Our Frontline Fuel Team at EG AustraliaWe're currently looking for enthusiastic Team Members to join our frontline fuel team at our Swan Hill store. If you're passionate about delivering exceptional customer service and creating memorable...

  • Team Member

    4 weeks ago

    Swan Hill, Victoria, Australia Euro Garages Full time

    Select how often (in days) to receive an alert:Casual Pay Rate: $35.18 (Adult rate 20+; junior rates apply under 20)Join Our Frontline Fuel Team at EG AustraliaWe're currently looking for enthusiastic Team Members to join our frontline fuel team at our Swan Hill store. If you're passionate about delivering exceptional customer service and creating memorable...

  • Dairy Manager

    4 weeks ago

    Swan Hill, Victoria, Australia Coles Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a store, distribution centre, manufacturing site, or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store...

  • Manager Information Technology

    3 weeks ago

    Swan Hill, Victoria, Australia Murray River Council Full time

    About UsSituated on the beautiful banks of the mighty Murray River, Swan Hill Rural City covers more than 6,100km2 and is home to over 21,000 people. The economy is driven by agriculture, horticulture, manufacturing, and tourism. Swan Hill is a great place to live with a choice of schools, medical facilities, retail outlets, sporting and cultural facilities...

  • Manager Information Technology

    3 weeks ago

    Swan Hill, Victoria, Australia Murray River Council Full time

    About UsSituated on the beautiful banks of the mighty Murray River, Swan Hill Rural City covers more than 6,100km2 and is home to over 21,000 people. The economy is driven by agriculture, horticulture, manufacturing, and tourism. Swan Hill is a great place to live with a choice of schools, medical facilities, retail outlets, sporting and cultural facilities...