
Enterprise ITSM/ESM Solutions Engineering Leader
1 week ago
As a Solutions Engineering Manager, you will lead a dynamic team of engineers in investigating client pain points and mapping business and technical requirements to our capabilities.
You will work closely with sales management to align the SE team to sales goals and partner with product management to advance our product line.
Key Responsibilities:- Lead a Solutions Engineering team and motivate/coach your team members
- Prioritize and drive key results, working with your team to investigate, discover, and assess client pain points
- Partner with sales management to align the SE team to sales goals and deliver compelling presentations to customers and prospects
- Work with product management to advance our product line and provide customer feedback
- 5-7 years of experience interacting with enterprise customers in a pre-sales or consulting leadership capacity
- Knowledge of and experience within the ITSM/ESM domain for 3+ years
- Proven team leader and motivator who can interpret complex problem statements, boil them down into simple solutions, and collaborate with prospects, channel partners, and the broader SE team
- A wide range of perks and benefits designed to support you, your family, and help you engage with your local community
- Health and wellbeing resources, paid volunteer days, and more
We're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet, and our solutions are designed for all types of work. We believe that the unique contributions of all team members create our success.
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