Results-Driven Account Manager Opportunity
7 days ago
This role is ideal for a highly skilled and results-driven professional looking to leverage their expertise in account management, client engagement, and business development.
As a key player in the organization's success, you will be responsible for managing and growing a portfolio of employer and member accounts through proactive engagement and service delivery.
- Develop and maintain strong relationships with key stakeholders across multiple sectors.
- Execute tailored engagement strategies and member service initiatives that drive growth and retention.
- Provide expert advice on superannuation, industrial relations, and financial products to ensure clients receive optimal solutions.
- Collaborate with internal teams to deliver seamless onboarding experiences and exceptional customer service.
- Maintain accurate client records and ensure compliance with relevant regulatory requirements.
- Analyze service levels, engagement outcomes, and portfolio performance to inform strategic decisions.
Main Responsibilities:
- Client Relationship Management: Develop and maintain long-term relationships with key stakeholders, driving growth and retention.
- Engagement Strategies: Design and implement tailored engagement strategies to meet client needs and preferences.
- Product Expertise: Provide expert advice on superannuation, industrial relations, and financial products to clients.
- Cross-Functional Collaboration: Work closely with internal teams to deliver seamless onboarding experiences and exceptional customer service.
- Data Analysis: Analyze service levels, engagement outcomes, and portfolio performance to inform strategic decisions.
What We're Looking For:
- Proven experience in account management, client engagement, or business development.
- Strong knowledge of superannuation, industrial relations, and financial products.
- Excellent communication, presentation, and stakeholder engagement skills.
- Tertiary qualifications in a relevant discipline and/or Diploma of Financial Planning are desirable.
Benefits
We offer a range of benefits that support your career growth and well-being:
- A hybrid work environment that balances flexibility and collaboration.
- A competitive salary package that includes 15% superannuation.
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