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Customer Service Team Member

2 months ago


Sydney, New South Wales, Australia Woolworths Group Full time
About the Role

We're seeking a talented Customer Service Team Member to join our team at Woolworths Group. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and providing support to our customers in a fast-paced retail environment.

Key Responsibilities
  • Provide exceptional customer service and support to customers in a friendly and professional manner
  • Assist customers with queries and concerns, resolving issues in a timely and effective manner
  • Work collaboratively with colleagues to achieve sales and customer service targets
  • Contribute to a positive and inclusive team culture, promoting a safe and respectful work environment
What We Offer

As a Customer Service Team Member at Woolworths Group, you'll have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of benefits, including:

  • Competitive hourly rate and opportunities for overtime
  • Flexible scheduling to suit your needs
  • Ongoing training and development opportunities
  • A fun and supportive team environment
Requirements

To be successful in this role, you'll need to possess:

  • A genuine passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Flexibility and adaptability to meet changing business needs
Why Work with Us

At Woolworths Group, we're committed to creating a workplace where our team members feel valued, respected, and empowered. We're proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We're all about creating better experiences – for our customers and for each other.