Public Services Ambassador

2 days ago


Gold Coast, Queensland, Australia beBeeCustomer Full time $58,352 - $76,445
Job Description:

As a visitor services officer, you will play a key role in delivering an exceptional experience to our guests. Your primary responsibility will be to provide warm welcomes, accurate information and directions, sell tickets and memberships, assist with car parking, and handle special services such as wheelchair or stroller hire.

Our visitors are drawn from diverse backgrounds, and you will need to communicate effectively with both local and international guests. You must be comfortable working in an outdoor environment that includes birds, reptiles, and snakes.

Required Skills and Qualifications:
  • Excellent communication skills, both spoken and written
  • Ability to work independently with minimal supervision
  • Confident in selling features of the attraction
  • Able to accurately answer guest enquiries about the sanctuary and attractions
  • Cash handling and operating a POS system on ticketing and in our car park
Benefits:

We offer a casual position with workdays ranging from Monday to Sunday on a rotating roster as required by business needs. Full availability over school holiday periods is essential. Pay and work conditions are under the Amusements, Events & Recreations Award 2020.

Others:

We are committed to diversity and inclusion. We welcome applicants from diverse backgrounds and aim to create a workplace that is inclusive and respectful.



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