Senior Retail Operations Manager

1 month ago


Parramatta Park, Queensland, Australia Kathmandu Full time

About the Role

We are seeking a highly skilled and motivated individual to join our Tamworth team as a Third in Charge. As a key member of our management team, you will be responsible for supporting the Store Manager and Assistant Manager in the successful and efficient running of the store.

Key Responsibilities

  • Drive and motivate a team of outdoor enthusiasts
  • Support the Store Manager and Assistant Manager in the day-to-day running of the store by ensuring successful customer service, merchandising, inventory processes and standards are in place
  • Take responsibility for the operations of the store in the absence of the Store Manager or Assistant Manager
  • Create an enjoyable experience for each and every customer

Requirements

  • Strong retail or customer service experience with sound knowledge of retail operations such as, stock control and visual merchandising
  • Loves and has experience and understanding of the retail sales environment with excellent customer service experience
  • Adaptable and able to cope well within fast-paced retail environments
  • Passionate about sharing their genuine passion for our products and the growth of our business with customers and their team

About Kathmandu

Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born out of the passion for the outdoors. We're on a mission to improve the wellbeing of the world by getting more people outdoors, because nature has a positive transformative effect on us all. It makes us more happy, open, free and fun. And that's why we're all about creating the best sustainably made outdoor gear - to get people to experience nature's benefits more often.

Our Mission

We've been out there for over 30 years living our best lives. Now you can too. Join us on our mission to improve the wellbeing of the world through the great outdoors.



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