Connection Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $72,000 - $96,000

Role Overview

About the Role

As a Liaison Officer, you will be responsible for building positive relationships with veterans and their families.

  • Actively engaging with our veterans and their families to ensure they receive high levels of supportive engagement when accessing our services.
  • Designing and implementing social connection activities as part of our holistic approach to positive health outcomes.
  • Ensuring that social connection activities are actively promoted through various channels to our veterans and their families to encourage maximum participation.
  • Representing the organization at external events to promote awareness of our holistic approach to veteran and family support and recovery.
Key Responsibilities
  • Support service delivery programs and activities.
  • Build positive relationships with veterans and their families.

We are seeking a Liaison Officer who is passionate about supporting veterans and their families.

Requirements
  • A history of training and/or service in the ADF or a close connection; or demonstrated experience working with current or ex-service personnel in a similar role which has created a strong understanding of the issues facing our Mates and their families.
  • A love for the great outdoors and all things physical such as hiking, bike riding and other sports activities.
  • High levels of self-awareness and ability to adjust your communication style to suit your audience.
  • Ability to maintain a calm and professional approach when supporting clients who may be experiencing mental and physical health issues.
  • Flexibility in approach to work when unplanned demands of client needs conflict with meeting deadlines.
  • Strong computer skills, including the use of web-based platforms and social media, to engage with your client group and undertake administration tasks relevant to the role.
  • Well-developed oral and written communication skills.
Desirable Qualifications

It would be advantageous if you had previous experience delivering social or community support services, understanding of risk assessments and completion of relevant documentation and reporting, or formal qualifications in providing peer support or community services or mental health services.

What We Offer

We offer a competitive remuneration package, salary sacrificing, 3 additional gifted leave days for Christmas, a supportive team environment, Benefits Hub with discounts to major retailers and more, participation in our Staff Wellbeing Program, and professional development opportunities tailored to you.

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