Community Connect Specialist Brisbane

2 weeks ago

Brisbane, Queensland, Australia Australian Unity Full time

**The opportunity**

Working as part of our multidisciplinary healthcare team, you'll support the delivery of health care for our clients across Australia. Your approach will be driven by human-centered, holistic, evidence-based care.

**Your New Role**

Our Home Health program delivers in-home support services to our customers to help them live independently, supported, and empowered, within their own homes and communities.

The Community Connect Specialist role would see you prioritizing client services against staff capacity, schedule community nurses and support the admin team with the daily function of the office.

**What does your new role look like?**
- KPI Scheduling client services 10 business days in advance
- Priorities client intake against staff capacity
- Allocation of client services PPI 12-17 per day per day
- Building and maintaining strong and effective relationships internal and external providers
- Work independently and collaborative with the Brisbane team
- Adherence to health and safety guidelines and policies
- Ability to multi-task and manage your time effectively in a fast-paced environment with a high attention to detail

**Benefits and Perks**

When you join Remedy, you join the Australian Unity family. And as family, we take care of each other. Our incredible benefits enhance everyday wellbeing, encourage you to take time to make a difference in the community, and provide amazing discounts on the things that matter:

- Flexible working arrangements that fit your lifestyle
- Experience a diverse caseload where every day brings something different
- Competitive salary package including laptop
- Generous paid annual leave, sick leave and 14 weeks paid parental leave - equal benefit for both parents
- Bump to Baby - a support service connecting you to a team of maternal health experts, midwives, and nurses
- Exclusive discounts and benefits on private health insurance, banking, and general insurance
- 2 wellbeing days per year
- Career growth opportunities to meet your goals
- Employee Referral Program - refer your friends and family members to join us and receive $500.00 per successful referral (Terms & Conditions apply)
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more

**About You**

Above all, you will align to our** Values of** **Bold, Warm and Honest**. You will be able to demonstrate empathy and the ability to provide excellent care for your customers, including:

- Good Communication both verbal and written
- Previous scheduling experience
- Ability to think on your feet and stay calm
- A current Australian Driver's License and ownership of a reliable, well presented, comprehensively insured vehicle
- Passionate about health and committed to making a real difference in the community
- All Australian Unity employees must be fully vaccinated for COVID 19, including booster

**To Apply**

**Applications close Friday 28th October.

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