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M365 Technical Support Specialist
3 weeks ago
">
We are seeking a highly skilled professional to join our team delivering continuous value to clients' businesses. The ideal candidate will have experience in M365 application package support and technical delivery of enterprise-scale solutions.
">Key Responsibilities:
">
- Work closely with clients to provide a high-touch managed services partnership model and ensure excellent customer satisfaction.
"> - Contribute to the technical delivery of M365 solutions and application packaging, leveraging skills and expertise to drive success.
"> - Communicate effectively with technical and non-technical stakeholders, verbally and in writing, to ensure seamless collaboration and problem resolution.
">
">Required Skills and Qualifications:
">
- Proven experience in delivering M365 support services and application packaging as foundational to the role.
"> - Proficiency in Microsoft Endpoint Manager (Intune & Config Manager) including Co-Management and Windows Autopilot.
"> - Expertise in Application Packaging & Publishing.
"> - Familiarity with Windows 365; Windows 10/11, iOS, Android, macOS endpoints.
"> - Knowledge of Microsoft 365 (Exchange, Teams, SharePoint & OneDrive).
"> - Awareness of Microsoft Defender (Endpoint, Identity & Office 365).
"> - Understanding of Active Directory & Entra ID and Device Group Policy management.
">
">Benefits:
">
- Ongoing development and training opportunities with global resources available.
"> - Real-time access to technical experts and dedicated career advisors for growth.
"> - An inclusive, diverse culture with a strong sense of belonging.
">
">About This Opportunity:
">
This is a mid-senior level position requiring full-time employment, with seniority level suitable for experienced IT professionals.
">
The ideal candidate will possess strong analytical and problem-solving abilities, creativity, and innovation in client support.
">
We work in a dynamic environment that values continuous improvement and evergreen practices.
"],
