Senior Account Manager
6 days ago
About The Wonderful Company
The Wonderful Company is a leading global company that operates in various industries, including shipping and logistics. We are committed to delivering exceptional value to our customers and driving growth through innovative solutions.
Job Summary
We are seeking a highly motivated and experienced Senior Account Manager to join our team. As a Senior Account Manager, you will play a pivotal role in driving our sales success by maximizing revenue from existing accounts and securing new business opportunities.
Key Responsibilities
- Develop and execute a comprehensive key account management strategy for approximately 50 accounts, guided by senior leadership, including creating detailed budgets for volume, revenue, and yield for each account.
- Proactively maintain a robust pipeline of new business opportunities while securing spot business to drive growth.
- Monitor and report on budget performance, comparing actuals versus targets, and provide insights on container demand to help the logistics team optimize inventory.
- Design and deliver tailored supply chain solutions, leveraging app technology for track-and-trace capabilities, and integrating our warehousing and trucking services for seamless door-to-door solutions.
- Implement effective customer relationship strategies, including regular call cycles, client entertainment, and other communication initiatives to enhance engagement.
- Negotiate and close sales deals at optimal pricing and yield, always adhering to company guidelines.
- Collaborate closely with the international sales team to coordinate proactive and responsive sales actions, ensuring timely distribution and response to sales leads and market intelligence.
- Maintain excellence in written communication, including precise and professional quotations, sales leads, and reports.
- When applicable, lead the identification, negotiation, management, and execution of special events, trade shows, and retail functions.
- Consistently represent the brand with integrity, ensuring positive client relationships and open doors for future business.
- Perform other duties as required to support the team and business objectives
Requirements
- At least 5 years of experience in a similar role within the freight forwarding, logistics, or shipping industry, with an established book of business.
- Strong analytical skills, capable of presenting data and insights to senior leaders in a compelling narrative for informed decision-making.
- Proficient in project management, especially for handling special cargo projects.
- Experience with CargoWise is preferred but not mandatory.
What We Offer
- Competitive benefits package (salary plus bonus)
- Opportunity for development and internal mobility
- Wonderful Giving - allows you to donate company money to causes of your choice.
- Wonderful Neighbour - spend a day in the community helping with various service projects.
- Company focused on wellness and health
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