Customer Experience Specialist

2 weeks ago

Coffs Harbour City Council, Australia beBeeReservation Full time $50,315 - $68,919

Are you passionate about delivering exceptional customer experiences and managing bookings with ease? We are seeking a highly skilled Reservationist to join our team.

About the Role

This role is perfect for individuals who enjoy working in a fast-paced environment, handling multiple tasks, and providing outstanding service to guests. As a Reservationist, you will be responsible for:

  • Managing bookings across our holiday parks with accuracy and efficiency
  • Handling customer inquiries and resolving issues in a timely manner
  • Navigating booking systems with ease and providing technical support as needed
About You

To be successful in this role, you will need to have over three years of experience in customer service or a related field, with excellent communication and problem-solving skills. You should also be comfortable working in a fast-paced environment and thrive under pressure. Additionally, you must be tech-savvy, detail-oriented, and have strong computer and keyboarding skills.

We are looking for someone who is genuinely passionate about helping others enjoy their holiday to the fullest. If you are a motivated and organized individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.

What's On Offer?
  • An hourly rate starting from $34.71 + 12% superannuation
  • A fixed part-time position with a guaranteed minimum number of hours per week
  • Numerous benefits outlined below
Benefits
  • Hourly rate starting from $34.71 + 12% superannuation
  • Fixed Part time - from 10 – 35 hours / week
  • Numerous benefits outlined

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