Customer Support Specialist

2 days ago

Coffs Harbour, New South Wales, Australia beBeeSupport Full time $47,000 - $73,500

About the Role

As a Customer Support Specialist, you will have the opportunity to make a positive impact on customers and their communities. Your primary focus will be on delivering exceptional customer experiences by identifying suitable products and services that meet their needs.

Main Responsibilities

  • Develop and maintain in-depth knowledge of our product offerings to provide tailored solutions for customers.
  • Engage with customers to understand their banking needs and preferences, ensuring a seamless and consistent experience.
  • Collaborate with internal teams to resolve customer issues efficiently and effectively.

What We're Looking For

  • A customer-centric approach with a passion for delivering quality experiences.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.
  • Ability to work independently and as part of a team, with a strong attention to detail and commitment to accuracy.

About Our Company Culture

We foster an inclusive environment where everyone feels valued and appreciated. Our culture is built on equity, respect, and a deep appreciation for individual backgrounds and identities.

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