Office Operations Coordinator

2 days ago


Wollongong, New South Wales, Australia beBeeAdministrative Full time $45,000 - $65,000

As a skilled Office Administrator, you will play a vital role in supporting the day-to-day operations of our business.

Key Responsibilities
  • Administrative Support: Manage office operations, respond to inquiries, and maintain accurate records.
  • Scheduling and Coordination: Organise plumbing appointments, communicate with clients and the plumbing team, and ensure seamless job execution.
  • Customer Service: Provide exceptional customer service as the first point of contact, handling inquiries and resolving issues efficiently.
  • Data Entry: Maintain client records, job sheets, and company documentation using Simpro software, ensuring accuracy and precision.
  • Payments: Process customer payments securely and efficiently.
  • Inventory Management: Assist in ordering and tracking plumbing materials to guarantee availability and prevent stockouts.
  • Compliance and Documentation: Maintain compliance documents, safety records, and licenses, adhering to industry regulations.
  • Reporting: Assist in preparing job progress reports and other administrative documents as required.
  • Team Support: Provide administrative support to management and collaborate with the plumbing team to ensure smooth job execution.
  • Simpro Management: Utilize Simpro software to manage job scheduling, track project progress, create quotes and invoices, and monitor overall business operations effectively.
Required Skills & Qualifications
  • Excellent Communication and Customer Service Skills: Providing top-notch service to clients and colleagues alike.
  • Microsoft Office Proficiency: Strong skills in Word, Excel, and Outlook.
  • Business Management Software Experience: Familiarity with Simpro or similar software is highly desirable.
  • Task Prioritization and Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines.
  • Social Media Awareness: Knowledge of social media platforms is a bonus but not essential.
  • Attention to Detail: High level of accuracy in data entry and record-keeping.
  • Teamwork and Independence: Ability to work collaboratively and independently as needed.
  • Administrative Experience: Prior experience in a similar administrative role is advantageous but not essential.


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