Fertility Care Specialist Coordinator

4 weeks ago


Mudgeeraba, Queensland, Australia Monash IVF Group Full time
Employment Opportunity

We are seeking a dedicated Fertility Care Specialist Coordinator to join our team at Monash IVF Group. This role offers the chance to make a positive impact on patient care and contribute to the success of our organization.

About the Role

This is a full-time position with operational hours from 5:00 AM to 5:00 PM, commencing in January 2025. As a Fertility Care Specialist Coordinator, you will be responsible for:

  • Triage incoming calls, emails, and patient inquiries
  • Admitting and discharging patients on the day of their procedure
  • Managing patient theatre bookings and monitoring day hospital appointments
  • Accurate data entry into the patient management system
  • Completing health fund checks and providing financial quotes
  • Providing general administrative support to the clinical team
  • Delivering exceptional caring service to all patients
About Us

Monash IVF Group is a leading provider of fertility care, specialist imaging, and diagnostic services in Australia and Malaysia. With over 650 employees and 20 Australian fertility clinics, we are committed to delivering high-quality care and ensuring patient satisfaction.

Benefits

We offer a range of benefits, including:

  • A Learning & Development Framework that supports your professional development
  • Access to a contemporary Employee Assistance Program for employee wellbeing
  • Discounts on Monash IVF Group fertility and ultrasound services
  • Paid IVF Leave
  • Paid Parental Leave
  • Access to Fitness Passport
Salary and Remuneration

The estimated annual salary for this position is $60,000-$80,000 AUD, depending on experience and qualifications. We also offer a comprehensive remuneration package, including superannuation and paid leave.

Requirements

To be successful in this role, you will need:

  • Previous experience in a busy day hospital or medical environment
  • Knowledge of medical terminology
  • Previous experience with health funds
  • Excellent telephone manner and general communication skills
  • Exceptional computer and IT skills, Microsoft Office Suite essential
  • Strong attention to detail
  • Ability to work cohesively within a multi-disciplinary team
How to Apply

If you are a motivated and compassionate individual who is passionate about delivering outstanding patient care, please follow the link below to learn more about this exciting opportunity.



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