Community Outreach Coordinator

7 days ago

Brisbane, Queensland, Australia beBeeoutreach Full time $70,500 - $86,630
Job Title: Community Outreach Coordinator

We are seeking a highly organized and detail-oriented individual to fill the role of Community Outreach Coordinator. This position plays a crucial role in providing administrative support to our centre, ensuring the smooth operation of call centre activities.

  • Screen telephone calls and triage enquiries to appropriate areas of the centre with escalation of more complex queries to specialist areas.
  • Provide administrative functions including word processing, data entry, spreadsheets, photocopying, filing activities, and taking minutes at various meetings.
  • Support other staff on administrative issues and assist with the preparation of memorandums, reports, and correspondence.
  • Assist with the use and maintenance of office communication and technology, including photocopiers, printers, and computers.
  • Perform office and call centre opening and closing procedures.
  • Maintain a secure and confidential filing and recording system.

Working Conditions:

This is a shift work role that requires working a rotating roster across 7 days, including weekends and public holidays. The successful candidate will work an average of 36.25 hours per week over the roster cycle, with shift lengths up to 9.5 hours between the hours of 4am and 8pm.

Key Responsibilities
  • Administrative Support
  • Communication and Technology
  • Filing and Recording
  • Shift Work
Requirements
  • Diploma or Certificate IV in Business Administration or related field
  • Excellent organizational and time management skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite

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