Auditor - Night Shift Shift Leader

4 weeks ago


Melbourne, Victoria, Australia Wyndham Destinations Full time

Exceptional Night Auditor Needed for Wyndham Destinations

At Wyndham Destinations, we strive for excellence in hospitality and customer satisfaction. Our Front Office team is responsible for delivering exceptional guest experiences, and we're looking for a skilled Night Auditor to join our team. As a Night Auditor, you will play a critical role in ensuring the accuracy and security of our financial transactions, as well as maintaining a high level of customer satisfaction during overnight hours.

Key Responsibilities:

  • Cover the reception desk during overnight hours, managing check-in and check-out, answering phone calls, and resolving guest issues
  • Perform nightly audits to ensure accuracy and security of financial transactions
  • Prepare reports to reflect the trading result of the property on a daily, weekly, and monthly basis
  • Maintain a high level of customer satisfaction during overnight hours, providing exceptional service and support

Requirements:

  • Previous Front Office experience in a similar role, combined with strong analytical skills and attention to detail
  • Ability to work unsupervised and make sound decisions during overnight hours
  • Comfortable working overnight, including weekends and public holidays
  • Knowledge of Fidelio or other property management systems is advantageous
  • Current Victorian manual drivers license is essential

Why Work with Us:

At Wyndham Destinations, we value our employees and offer a range of benefits and opportunities for career growth and development. As a Night Auditor, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our business. We offer a supportive and inclusive work environment, with a focus on employee well-being and satisfaction. We are committed to providing our employees with the tools and resources they need to succeed, and we encourage our employees to take ownership of their roles and responsibilities.

If you are a motivated and organized individual with a passion for hospitality and customer service, we encourage you to apply for this exciting opportunity.



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