Workforce Management Professional

1 week ago

Sydney, New South Wales, Australia beBeeImplementation Full time $110,000 - $140,000

**Job Title:** Workforce Management Professional

We are seeking an experienced professional to lead strategic workforce management projects.

**Key Responsibilities:**

  • Manage client relationships throughout the full project lifecycle, ensuring proactive issue identification and timely resolution.
  • Lead requirement-gathering workshops and facilitate decision-making sessions to define and prioritise customer needs.
  • Design, configure, test, and optimise software solutions for large or technically complex projects, aligning with best practices and industry standards.
  • Integrate Humanforce with client systems.
  • Conduct training sessions, provide resources, and offer ongoing guidance.
  • Build strong client relationships and gather feedback.
  • Maintain documentation and generate progress reports.
  • Identify, develop, and implement process improvements to streamline design, testing, configuration, and requirements-gathering efforts.
  • Mentor and support junior consultants, offering expert guidance and fostering skill development.

**Requirements:**

  • Bachelor's degree in a relevant field or equivalent experience.
  • 5+ years in workforce management consulting or a professional services environment, with experience in high-impact project management or customer delivery roles.
  • Proficiency in delivering training in various formats and for multiple audiences.
  • Advanced technical knowledge of WFM, payroll, or CRM software; proficiency in MS SQL preferred.
  • Strong analytical skills in business analysis and process mapping, with demonstrated ability to manage high-stakes projects autonomously.
  • Proven stakeholder management skills with experience guiding decision-makers and leading cross-functional teams.
  • Excellent communication and problem-solving abilities; commitment to delivering tangible results.

**What We Offer:**

  • A flexible working environment.
  • The opportunity to be part of a fast-growing tech company.
  • A focus on development with access to training and development programs.
  • Paid parental leave and employee wellbeing initiatives.
  • An employee talent referral scheme.
  • A fun and friendly culture working with passionate and talented people.
  • A work environment where you can genuinely improve the world of work.

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