Hotel Operations Manager

1 week ago

Sydney, New South Wales, Australia beBeeHospitality Full time $80,000 - $120,000
Job Title: Hotel Operations Manager

We are seeking an experienced Hotel Operations Manager to lead our Front Office and Housekeeping teams.

This is a great opportunity for a seasoned professional to take their career to the next level in a dynamic and fast-paced environment.

  • Manage and oversee Front Office and Housekeeping operations to ensure exceptional guest service.
  • Lead and develop teams, fostering a culture of excellence and accountability.
  • Monitor guest satisfaction and implement strategies to enhance the guest experience.
  • Ensure compliance with brand standards, hotel policies, and health & safety regulations.
  • Work closely with the General Manager to coordinate services for long-term residents.
Requirements:

To be successful in this role, you will need:

  • Previous experience as a Front Office Manager, Housekeeping Manager, or Rooms Division Manager in a luxury hotel environment.
  • Strong leadership skills with a hands-on approach and a passion for hospitality.
  • Excellent problem-solving abilities and a commitment to delivering high-quality service.
  • Familiarity with hotel systems (e.g., Opera PMS) and proficiency in financial and operational reporting.
Benefits:

We offer a comprehensive range of benefits, including:

  • ALL Heartist Membership - discounts on accommodation and food & beverage worldwide.
  • Family & Friends Discounts - available on a range of accommodation, services, and events for those who matter most.
  • Accor Live Limitless (ALL) Loyalty Program - earn status & reward points on worldwide stays.
  • Learn Your Way - support your career development with access to Accor's industry-leading training platforms, Accor Academy, and Typsy.
  • Build Your Network - connect with over 300,000 Accor professionals globally sharing the same passion for hospitality.
  • Worldwide Opportunities - join a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
About Us:

We welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

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