Pre-Site Coordinator
8 hours ago
We are seeking a highly motivated and organised Pre-Site Coordinator to join our team at Dennis Family Homes. As a key member of our Pre-Site & Compliance Team, you will play a critical role in ensuring that our customers receive regular, informative, and accurate communication throughout the pre-site phase of their new home build.
Key Responsibilities- Manage customer expectations by proactively providing accurate information and updates on the progress of their project.
- Coordinate daily communications with customers, Sales Consultants, internal service providers, and suppliers to ensure KPIs and forecasted site start budgets are met.
- Act as a subject matter expert for key processes involved in the deposit to site start phase, ensuring a seamless and reliable experience for our clients.
- Provide support on a rotating roster to cover Reception during lunch breaks and assist with office management duties.
To succeed in this role, you will have:
- Experience in a high-volume and fast-paced environment, preferably in the building, property, or related industry.
- Demonstrated customer service and excellent communication skills.
- Confidence in problem-solving and the ability to handle difficult conversations.
- Excellent initiative to manage your own workflow and portfolio of jobs.
- Strong computer skills, including accurate and timely data entry.
- Ability to deal effectively with people at all levels, representing excellent customer service and demonstrating the values of Dennis Family Homes.
- Demonstrated experience in managing multiple projects or tasks, utilising well-developed time management skills.
- Full unrestricted working rights in Australia.
At Dennis Family Homes, we value our people and offer a range of benefits, including:
- A competitive remuneration package, including incentives.
- Generous staff discounts on Dennis Family Homes.
- Staff rewards, recognition, and celebrations of special events.
- Vehicle leases.
- Health & Wellbeing Program/Activities.
- Exciting career progress for people with the right attitude.
- Company subsidised Flu shots.
- An opportunity to work and grow within a thriving business with a supportive team and learn from those who are the best in the building industry.
Dennis Family Homes is a leading home builder in Victoria, with a team of 450+ employees located across Victoria and Queensland. We have a strong reputation for delivering high-quality homes and providing excellent customer service.
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Pre-Site Coordinator
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Pre-Site Coordinator
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Shepparton, Victoria, Australia Dennis Family Corporation Full timeAbout the RoleWe are seeking a highly motivated and organized Pre-Site Coordinator to join our team at Dennis Family Corporation. As a key member of our Pre-Site & Compliance Team, you will play a crucial role in ensuring that our customers receive regular, informative, and accurate communication throughout the pre-site phase of their new home build.Key...
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Pre-Site Coordinator
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Shepparton, Victoria, Australia Dennis Family Corporation Full time{"title": "Pre-Site Coordinator Role Overview", "content": "At Dennis Family Homes, we are seeking a highly motivated and organized Pre-Site Coordinator to join our team based at our Shepparton office.This role is responsible for ensuring that all customers receive regular, informative, and accurate communication throughout the pre-site phase of their new...
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