Accor Hotel Night Auditor: Rollout Expert

2 weeks ago


Albert Park, South Australia Accor Full time

About the Role:

We are seeking a dedicated and reliable customer service professional to join our hotel overnight front office team in a night auditing role.

Key Responsibilities:

  • Rollover financial systems from the day.
  • Provide a positive guest experience and welcome late-night arrivals.
  • Process nightly reports to ensure a smooth overnight shift.

Requirements:

  • A passion for providing a positive guest experience.
  • Previous experience using Opera is desirable.
  • Strong attention to detail and ability to follow procedures.
  • Confidence in making credit card and cash transactions.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a fast-paced environment.
  • Solution-minded with a strong ability to problem solve.
  • Empathetic in nature with a desire to assist all kinds of clientele.

About Us:

Accor is Australia's largest hotel network with 50+ brands and 5100+ hotels operating in 110 countries.

We offer a range of benefits and perks, including on-site car parking, access to a confidential employee assistance program, and a diverse and inclusive work environment.

Why Work with Us:

  • A friendly and supportive work environment.
  • Reward and recognition programs.
  • Mentoring and career development opportunities.
  • Global discounts on hotel accommodation and food and beverage.

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