Accor Hotel Night Auditor: Rollout Expert
2 weeks ago
About the Role:
We are seeking a dedicated and reliable customer service professional to join our hotel overnight front office team in a night auditing role.
Key Responsibilities:
- Rollover financial systems from the day.
- Provide a positive guest experience and welcome late-night arrivals.
- Process nightly reports to ensure a smooth overnight shift.
Requirements:
- A passion for providing a positive guest experience.
- Previous experience using Opera is desirable.
- Strong attention to detail and ability to follow procedures.
- Confidence in making credit card and cash transactions.
- Excellent communication and interpersonal skills.
- Ability to work independently in a fast-paced environment.
- Solution-minded with a strong ability to problem solve.
- Empathetic in nature with a desire to assist all kinds of clientele.
About Us:
Accor is Australia's largest hotel network with 50+ brands and 5100+ hotels operating in 110 countries.
We offer a range of benefits and perks, including on-site car parking, access to a confidential employee assistance program, and a diverse and inclusive work environment.
Why Work with Us:
- A friendly and supportive work environment.
- Reward and recognition programs.
- Mentoring and career development opportunities.
- Global discounts on hotel accommodation and food and beverage.
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