Credit Collection Specialist
6 days ago
We are seeking an organized and professional Credit Collection Specialist to provide high-level support to our National Credit & Funding Team. Reporting to the Credit Team Leader, you will be responsible for collections of monies owed to Konica Minolta in an important high-risk portfolio.
You will work closely with our internal sales & customer service teams to provide high levels of customer service, resolving internal and external customer queries on a timely basis.
Key Responsibilities:- Maintain accurate records, ensuring customer follow-ups occur in a timely manner
- Identify and monitor accounts at potential risk, taking proactive steps to mitigate losses
- Perform regular banking & allocations tasks with precision and attention to detail
- Provide weekly reports detailing collection progress and any issues that require attention
- Resolve disputes in a timely manner, negotiating with customers to bring payments into line with terms and within an acceptable timeframe
To succeed in this role, you will need to demonstrate excellent communication and customer service skills, as well as strong analytical and problem-solving abilities. You must also be self-motivated, able to work independently, and have a positive can-do attitude.
RequirementsThe successful candidate will possess:
- Demonstrated experience in credit/collections or similar roles
- Strong MS Excel skills, with proficiency in data analysis and reporting
- SAP experience is preferred but not essential
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
- A proven capacity to set priorities and meet critical deadlines
- Strong attention to detail and well-developed analytical skills
- Ability to work well in a team environment and contribute to a positive and collaborative culture
Konica Minolta Business Solutions Australia is committed to providing a working environment that is inclusive and fair to both women and men. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions.
We actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply.
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