Helpdesk Representative

1 day ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $80,000

We are currently looking for customer service professionals to fill the role of Helpdesk Representative.

Job Overview

This is a key position within our organization that involves providing exceptional support to our clients. The ideal candidate will have a passion for technology and a commitment to helping others.

Responsibilities

  • Respond to inbound calls from customers, capturing the nature of the issue and explaining our services
  • Schedule appointments with technicians and resolve customer concerns
  • Provide friendly, courteous, and efficient customer service to both customers and field technicians

Requirements

  • Previous call centre experience is preferred
  • Strong technical knowledge and ability to learn quickly

What We Offer

  • Opportunities for future career growth and development
  • A modern office environment with excellent staff facilities

If you enjoy making people happy and have a knack for customer service, we encourage you to apply.



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