Customer Service Representative

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000
We are seeking an enthusiastic and motivated customer service representative to join our professional team. This role offers an opportunity to support our valued customers and take your career to the next level.

Key Responsibilities:
• Effectively manage a high volume of both inbound/outbound calls.
• Resolve, manage and escalate problems logged by our customers.
• Accurately capture data and work to realistic KPI's.
• Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.

Requirements:
• 12 months experience working on a helpdesk/call centre – Preferred.
• Exceptional customer service focus.
• Excellent communication skills, both written and verbal.
• Strong attention to detail.

The ideal candidate will be passionate about delivering outstanding customer service and have a strong desire to learn and grow with our company. If you are looking for a challenging and rewarding role that will allow you to develop new skills and build a successful career, then this is the perfect opportunity for you.

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