
Strategic Client Engagement Specialist
2 weeks ago
We are seeking an experienced Strategic Client Engagement Specialist to join our team. The ideal candidate will be highly organized, client-focused, and have a strong understanding of how to create engaging content for social media platforms.
About the Role
This is a client-facing role where you will work directly with clients to develop and deliver high-quality content, including videos and podcasts. You will be responsible for managing client relationships, planning and briefing production teams, and ensuring timely delivery of projects.
Key Responsibilities
- Develop and maintain strong relationships with clients through effective communication and stakeholder management
- Provide input on content formats and campaign ideas to help clients achieve their business objectives
- Oversee production planning and client communication, ensuring content is delivered on time and at the highest quality
- Analyse performance data to inform future content decisions and present findings to clients
Requirements
- At least 3 years' experience in client management or account management, ideally within content, media, or creative production
- Strong project management skills, with experience running creative campaigns
- Ability to write sharp, engaging copy for social media
- Familiarity with online collaboration tools such as Google Drive and Slack
Benefits
- Flexible work arrangements
- Ongoing training and career advancement opportunities
- Unlimited mental health days
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