Strategic Client Engagement Lead

5 days ago

Melbourne, Victoria, Australia beBeeCommunications Full time $182,813 - $248,629
About the Role

At our organization, we are seeking a senior leader to spearhead client engagement and communications strategies.

This exciting opportunity will see you lead our client relationships, ensuring a cohesive approach to marketing, insights, and relationship management.

Key Responsibilities:
  • Develop and implement effective client engagement and communication plans.
  • Design a comprehensive internal communications strategy and oversee its implementation.
  • Establish and manage client relationship management (CRM) processes to enhance client interactions.
  • Develop integrated marketing strategies, leveraging digital channels.
  • Oversight of digital platforms, including websites and social media, to ensure engaging content.
  • Provide strategic advice to senior leadership on client insights, marketing, and communications.
  • Collaborate with leadership to drive initiatives showcasing expertise through events and thought leadership pieces.
  • Lead, mentor, and develop a high-performing Client Insights and Communications team.

Suitable Candidate: A senior leader with extensive experience in communications, client engagement, and marketing. Passion for driving change and delivering high-quality outcomes.

Essential Skills and Experience: Extensive senior management experience; Proven experience in developing CRM frameworks; Strong expertise in executing integrated communication and marketing strategies; Ability to provide expert advice to senior leadership; Excellent verbal and written communication skills; Strong analytical skills; Tertiary qualifications in communications or a related field.

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