Client Relationship Specialist

19 hours ago


Melbourne, Victoria, Australia beBeeOpportunity Full time $120,000 - $140,000
Job Overview

The Account Manager plays a pivotal role in spearheading dynamic campaigns and fostering strong relationships with clients.

Key Responsibilities
  • Efficiently handle daily client requirements and prepare implementation planning responses that maximize return on investment.
  • Engage in media planning activities across all channels, contributing to comprehensive and effective strategies.
  • Collaborate closely with the Investment, Digital and Performance leads to ensure smooth workflow coordination within the team.
  • Oversee financial management including invoicing and payments process in line with contractual terms agreed.
  • Guide client WIP sessions and meetings, demonstrating leadership in communication and project management.
Requirements

To be successful as an Account Manager, you will need to possess:

  • 3-4 years' experience from a media agency, advertising, publishing background or similar.
  • All-rounder media planning skills with a strong understanding of offline and digital media channels.
  • Ability to work collaboratively with cross-functional teams (Strategy, Investment, Digital, Performance).
  • Strong client relationship and stakeholder management.
  • Strong understanding of the financial process.
  • Strong communication and presentation skills.
  • Ability to upskill and mentor junior members of the team.
  • Ability to multi-task and manage multiple and shifting priorities.
Benefits

We offer a range of benefits to support your career growth and wellbeing, including:

  • A comprehensive wellbeing program supporting physical, mindful, and financial wellbeing.
  • A creative and lively office environment where people love working together.
  • Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
  • Extensive learning and development opportunities, including online courses and workshops.
  • A culture of open feedback and support to reach your goals through our Career Conversations program.
  • A committed Diversity, Equality and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
  • Leave benefits, including birthday leave, flexible public holidays and additional leave after 2 years of service.
  • Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
  • Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap and Cub Care leave.
  • Access to counsellors, psychologists and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical and safety needs.


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