Retail Excellence Leader
3 days ago
As a Retail Excellence Leader, you will be responsible for delivering exceptional customer experiences and driving business growth in our luxury retail environment.
Key Responsibilities:
- Spearhead store initiatives to drive sales, customer satisfaction, and employee engagement
- Lead by example, embodying the brand's values and standards of excellence
- Develop and implement strategies to build strong relationships with customers and team members
- Mentor and coach team members to achieve their full potential
- Collaborate with cross-functional teams to achieve business objectives
We are seeking an experienced Retail Excellence Leader who possesses:
- 1-2 years' experience in a multi-cultural retail environment
- Proven track record in luxury retail, with a focus on fashion, cosmetics, or lifestyle brands
- Excellent leadership and coaching skills
- Digital proficiency and ability to adapt quickly to new technologies
- A natural ability to build trust and rapport with customers and team members
As a Retail Excellence Leader at Swarovski, you can expect:
- A competitive salary: $60,000 - $80,000 per annum (dependent on location and experience)
- Swarovski products discounts
- Employee Assistance Program
- Volunteering leave
- Learning and development programs
- Birthday leave
Swarovski is a global leader in crystal-based products, known for its exquisite quality and craftsmanship. Our company was founded in 1895 in Austria and has since grown into a global business with a presence in over 140 countries. We are committed to creating a workplace that celebrates individuality, diversity, and inclusion.
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