Supportive Housing Assistant

2 days ago

Melbourne, Victoria, Australia beBeeShelter Full time $30,000 - $60,000

Job Title: Shelter Support Specialist

About the Role

This position involves working with clients to identify their problems, needs and risks. You will plan and conduct individual counselling sessions using basic one-on-one techniques. Your role includes providing life skills building in problem areas and advocating for residents. You will be involved in the engagement and provision of services from intake procedures and programs to help residents succeed in their goals.

Duties & Responsibilities
  • Assist with all aspects of resident support plan development and delivery of services. Develop rapport and trusting yet professional relationships with residents. Perform wellness checks and participate in the set-up of shelter upon arrival and clean up before end of shift. Distribute harm reduction supplies, personal hygiene supplies, cleaning supplies, meals, etc. to residents.
  • Assist residents with activities such as room cleans; clean out vacant rooms. Assist with appropriate applications and referrals (for example, Income Assistance, other housing permanent housing supports and support team referrals). Develops and implements short-term, issue specific intervention plans within program guidelines by one-on-one support, in consultation with the Site Supervisor and/or with any outside agencies, such as ACT teams, detox and treatment programs.
  • Evaluates the effectiveness of the intervention plan, reports on clients' progress, and discusses related concerns with the Supervisor in order to resolve identified problems and move towards defined objectives. Gathers information relevant to the client's problems, needs and risks by interviewing, observing behavior, meeting with any other service providers, and using a variety of inventories, checklists, and questionnaires.
  • Plans, prepares, and conducts basic individual counselling session using techniques such as active listening, conflict resolution, basic psycho-educational group methods to resolve identified problems, needs and risks. Maintain an active file for each assigned resident. This includes electronic log notes for all pertinent interactions and observation. Maintains all records and statistics and provides reports to the Supervisors as required.
Required Skills and Qualifications
  • Diploma in a related human/social service field. A minimum of one (1) year recent related experience. OR An equivalent combination of education, training, and experience.
  • Basic computer skills with a working knowledge of Microsoft Office Suite. Training in or knowledge of non-violent crisis intervention techniques and harm reduction approach. Knowledge of services available to shelter users and residents. Knowledgeable of community resources.
Benefits

Shifts: Full time, three 12-hour shifts (36 hours/week), Wed/Thur/Fri DAYS (7am to 7pm). Compensation: $27.54 to $31.61 per hour. Benefits: Vacation is accrued at a rate of 6% or in accordance with your length of service as per the collective agreement (Article 18.1). Eligible for a 100% employer paid comprehensive benefits plan, including health and dental coverage, after completion of probationary period.

How to Apply

Eligible candidates are invited to submit a covering letter with their resume detailing their related background, experience, and qualifications by a specified deadline. Please quote the job reference number in the subject line. We appreciate your time and interest in the position. However, due to the volume of applications, only shortlisted candidates will be contacted.

  • Housing Officer

    6 days ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing povertySupportive and inclusive team cultureSalary packaging + You Day Leave + salary continuance & other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.We are committed to addressing housing issues and supporting...

  • Housing Officer

    6 days ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing povertySupportive and inclusive team cultureSalary packaging + You Day Leave + salary continuance & other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.We are committed to addressing housing issues and supporting...

  • Housing Services Officer

    4 days ago

    Melbourne, Victoria, Australia Victorian Department Of Families, Fairness & Housing Full time

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network...

  • Housing Services Officer

    3 days ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    OverviewRoleThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of...

  • Housing Services Officer

    3 days ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    OverviewRoleThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of...

  • Front-of-House Support Assistant

    1 day ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $60,000

    Front-of-House Support RoleThis vital position involves working as a part of our welcoming team, creating a professional environment for visitors, staff, and service users.Welcome all visitors in a friendly and professional mannerHandle incoming calls and direct queries appropriatelyMonitor the reception inbox and manage correspondenceKey Responsibilities:As...

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    THE ROLERoleThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of...

  • Community Housing Support Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeHousing Full time $54,000 - $78,000

    Housing Services Officer Role OverviewThe Housing Services Officer role plays a pivotal part in delivering housing programs, catering to the needs of individuals and families seeking housing assistance or residing in public housing.As part of a network of community workers and organizations, Housing Services Officers collaborate to support vulnerable people,...

  • Assistant House Supervisor

    4 weeks ago

    Melbourne, Victoria, Australia MacKillop Family Services Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We are currently experiencing technical issues with applying for jobs. If you are interested in this position, please apply via our careers page: https://www.mackillop.org.au/careers/positions-available. We apologize for the inconvenience.About The...

  • Assistant House Supervisor

    4 weeks ago

    Melbourne, Victoria, Australia MacKillop Family Services Full time

    2 weeks ago Be among the first 25 applicantsWe are currently having technical issues with applying for jobs. If you are interested in applying for this position. Please do so on our careers page(https://www.mackillop.org.au/careers/positions-available). Apologies for any inconvenience caused.About The RoleThe Assistant House Supervisor position is a great...