Housing Services Officer

3 days ago

Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time
Overview

Role
This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of housing advice and assistance.

The position involves supporting tenancy management, housing information and assistance to clients, and identifying housing needs and service eligibility. It may include allocating rental properties to eligible applicants and visiting tenants to resolve tenancy issues, ensuring maintenance work is carried out on tenants\' homes.

Responsibilities
  • Managing and maintaining tenancies
  • Providing support and information on services
  • Identifying and assessing Victorians\' housing needs and eligibility for services
  • Allocating rental properties to eligible applicants
  • Visiting and working with tenants to resolve tenancy issues
  • Ensuring maintenance work is carried out on tenants\' homes
Accountabilities
  • Assess client needs and provide comprehensive advice on housing options from established policy, procedures and standards.
  • Make appropriate referrals to internal or external support service providers to assist clients with short-term housing needs.
  • Prepare routine cases with established procedures and represent the department at tribunals.
How to Apply

Please open the position description to read more. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants must submit a CV and Cover Letter (max 2 pages) outlining suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs).

Please apply to submit your interest in this position.

Seniority level
  • Not Applicable
Employment type
  • Contract
Job function
  • Other
Industries
  • Individual and Family Services

#J-18808-Ljbffr

  • Housing Services Officer

    4 days ago

    Melbourne, Victoria, Australia Victorian Department Of Families, Fairness & Housing Full time

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network...

  • Housing Officer

    6 days ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing povertySupportive and inclusive team cultureSalary packaging + You Day Leave + salary continuance & other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.We are committed to addressing housing issues and supporting...

  • Housing Officer

    6 days ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing povertySupportive and inclusive team cultureSalary packaging + You Day Leave + salary continuance & other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector.We are committed to addressing housing issues and supporting...

  • Housing Services Officer

    3 days ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    OverviewRoleThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of...

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    THE ROLERoleThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of...

  • Housing Services Officer-Bayside Peninsula Area

    7 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    THE ROLEThe Housing Services Officer role is a client-facing position supporting the delivery of the Department of Families, Fairness and Housing's housing program. It plays a vital role in providing client-centered services to individuals and families seeking housing assistance or residing in public housing.Housing Services Officers are part of a network of...

  • Housing Services Officer-Bayside Peninsula Area

    12 hours ago

    Melbourne, Victoria, Australia Buscojobs Full time

    THE ROLEThe Housing Services Officer role is a client-facing position supporting the delivery of the Department of Families, Fairness and Housing's housing program.It plays a vital role in providing client-centered services to individuals and families seeking housing assistance or residing in public housing.Housing Services Officers are part of a network of...

  • Housing Service Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeHousing Full time

    Job Role OverviewThe role of Housing Services Officer is critical in supporting the delivery of housing services to individuals and families.Housing Services Officers work closely with clients, community workers, and organizations to provide client-centered services and promote wellbeing.This role involves a range of tasks related to tenancy and property...

  • Senior Housing Services Officers

    1 day ago

    Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    Location: Melbourne - CBD and Inner Metro suburbsReference: VG/DFFH/COPL/ The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs,...

  • Senior Housing Services Officers

    6 days ago

    Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time

    Location: Melbourne - CBD and Inner Metro suburbsReference: VG/DFFH/COPL/00379627The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs,...