Front-of-House Support Assistant

2 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $60,000
Front-of-House Support Role

This vital position involves working as a part of our welcoming team, creating a professional environment for visitors, staff, and service users.

  • Welcome all visitors in a friendly and professional manner
  • Handle incoming calls and direct queries appropriately
  • Monitor the reception inbox and manage correspondence

Key Responsibilities:

As a Front-of-House Volunteer, you will be relied upon to support meeting room bookings and logistics, assist with post and deliveries, and help maintain supplies and materials.

  • Previous experience in customer service or reception roles
  • Basic understanding of confidentiality, safeguarding, and data protection principles
  • Interest in supporting people who face barriers to employment or services
About This Key Role:

This role requires proactive individuals to create a positive first impression, ensuring seamless interactions with visitors and staff. You will be responsible for managing the reception area, providing administrative support, and contributing to the overall smooth operation of our services.

  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Flexibility and adaptability in a dynamic environment

What We Offer:

We are committed to supporting our volunteers through training, mentoring, and ongoing development opportunities. As a volunteer with us, you will have access to regular feedback, guidance, and resources to enhance your skills and confidence.

  • Ongoing support and guidance from experienced colleagues
  • Opportunities for training and skill development
  • A supportive and inclusive team environment

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