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Marine Coatings Technical Specialist

2 months ago

Coomera, Queensland, Australia AkzoNobel Full time
Technical Services Representative Opportunity

We are seeking a highly skilled and experienced Technical Services Representative to join our team at AkzoNobel Yacht Coatings. As a key member of our dynamic team, you will play a crucial role in supporting our sales team, customers, and stakeholders in the Asia Pacific region.

Key Responsibilities:
  • Provide expert technical support and training to the Asia Pacific sales team and customers.
  • Maintain the Coomera training centre and prepare/conduct training sessions.
  • Conduct product evaluations and participate in new product launches.
  • Assist the sales team, customers, and stakeholders in conducting paint defect analysis.
  • Process colour sample requests and support the warehouse in providing precise colour matches and large volume paint mixes.
  • Provide expert knowledge in complaint handling regarding products, performance, and application.
  • Conduct AWLMIX audits in-house and at relevant distributors.
  • Deliver periodical business reports/reviews and update CRM and Case Management systems with relevant information.
  • Conduct new product demonstrations.
  • Collaborate with Account Managers on calls to key existing and potential customers.
  • Attend all relevant meetings and represent the Yacht business at boat shows and industry events.
  • Contribute to the development and upskilling of the team.
Requirements:
  • Proven experience in paint application in a marine, aerospace, automotive, or similar environment.
  • Technical expertise in coating preparation, application techniques, paint defects, causes, and remedies.
  • Problem-solving skills with a passion for continuous improvement and the ability to conduct root cause analysis on application/paint/preparation-induced defects.
  • Excellent communication and interpersonal skills to build strong relationships with internal and external stakeholders.
  • Ability to thrive in a collaborative environment and work effectively both independently and as part of a team.
  • Willingness and flexibility to travel interstate and internationally on short notice for customer visits and industry events.
What We Offer:
  • Career growth opportunities with training and development programs.
  • A dynamic and inclusive company culture that values innovation and collaboration.
  • Competitive salary and performance bonuses.
  • Tools of the trade, including a fully maintained company vehicle, laptop, and mobile phone.
  • Exclusive discounts on HP products, private health insurance, and car rentals.