
Operational Network Specialist
2 weeks ago
As a Network Operations Centre Engineer, you will play a crucial role in ensuring the reliability, stability, and performance of network services in a 24/7 operational environment.
The successful candidate will be responsible for monitoring network operations, responding to incidents, and working to optimize overall network efficiency.
This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional results in a fast-paced environment.
RequirementsTo be successful in this role, you will require:
- 2-5 years of experience in telco, ideally in technical involvement, including network management, equipment configuration, and fault resolution processes.
- Ability to monitor voice network systems (VoIP, SIP, PBX) using NMS tools and ticketing platforms.
- Experience in configuring and supporting voice hardware (routers, switches, SBCs, IP phones).
- Working knowledge of Cisco Call Manager, Avaya, Asterisk, and Genesys platforms.
- Troubleshooting skills on packet analysis, call flow tracing, and fault isolation.
- A strong understanding of network operations, including monitoring, troubleshooting, and performance optimization.
- Proven ability to respond effectively to network incidents and implement sustainable solutions.
- Excellent problem-solving and analytical skills to address operational challenges.
- Strong written and communication skills, with the ability to present technical information clearly to different audiences.
- Ability to work in a dynamic, challenging environment and prioritize tasks effectively.
We offer a range of benefits, including:
- Flexible hybrid way of working (from home and office)
- 'Stay Connected Mobile' – Access to a free mobile plan
- 'Stay Connected NBN' – Access to a free NBN 100 plan
- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
At our company, we are committed to creating an accessible workplace where everybody feels safe to bring their authentic self to work. We encourage applications from candidates who may not meet every single requirement but have the potential to excel in this role.
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