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High Impact Operations Manager
3 weeks ago
This is a high-impact role that requires driving operational excellence in a business that makes a real difference.
The operation runs 24/7 across multiple sites and is entering a new phase of expansion and transformation.
About the Role- Lead and inspire large, multi-site teams in a 24/7 delivery environment to achieve exceptional results.
- Oversee the safe and timely delivery of critical healthcare products while maintaining the highest standards of quality and service.
- Manage performance, service levels, safety, and operational KPIs to drive continuous improvement.
- Drive strategic initiatives to improve people, process, and technology capabilities.
- Scale teams effectively to support ongoing growth and service expansion.
- Navigate the challenges of unpredictable delivery schedules with adaptability and resilience.
- Maintain and grow key client relationships in the medical and logistics space by delivering value and exceptional service.
- Integrate new team members during acquisition and growth activity to ensure seamless integration.
- Proven success leading large-scale operations, ideally in time-critical industries or healthcare, logistics.
- Experience managing complex, multi-site teams in high-volume environments with strong leadership skills.
- Able to balance daily operations with strategic initiatives to drive business growth and transformation.
- Operational problem-solver who thrives in pressure and ambiguity with a calm, commercially-minded approach.
- Experience working with large contractor workforces is a plus.
