Sales Operations Specialist

2 weeks ago

Canberra, ACT, Australia beBeeOperations Full time $98,435 - $110,886

Business Operations Coordinator

Key Responsibilities:
  • Support the sales organisation and facilitate processes to deliver the sale and financial or inventory allocation for the sale.
  • Respond to customer enquiries, including electronic and phone calls, and escalate as needed.
  • Actively support branch personnel in the sale of products to retail customers where tasks are well documented and repetitive.
  • Compile budgetary quotes by gathering technical data, customer presentations, lead time and others for customer-facing sales teams.
  • Schedule customer visits and events, getting involved in execution and preparation. Receive and process orders, issue order acknowledgements, invoices and shipping notices.
  • Communicate order status, inventory status and other associated information to customer-facing sales teams.
  • Assist in resolving customer issues, including shipment and after-sales services.
  • Compile and conduct analyses on inventory/stock levels.
  • Prepare finance forecasts and accumulate project financial data for presentation to leadership and finance departments.
  • Coordinate project meetings, scheduling, preparing agendas and taking minutes.
  • Maintain project documentation and records, including project plans, status reports and change requests.
System and Business Tools:
  • Movex / SAP Operations
  • Setup COs (Change Orders)
  • Invoices
  • Setup Vendors and customer accounts
  • Order Processing
  • Allocate inventory to projects
  • Sales Executive support
  • Administration support
  • Bid creation and collation
  • Sales reports
  • CRM support
  • Communication of finance data and requests for journals
Qualifications:
  • Requires some work experience and intermediate-level knowledge obtained through training or on-the-job experience.
  • Strong planning, organisation, finance and time management skills.
  • A continuous improvement mindset.
  • Prioritised experience with SAP S4Hana is preferred.

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