Technical Network Solutions Expert

4 hours ago


Sydney, New South Wales, Australia Ericsson Full time

We are now seeking a highly skilled Technical Network Solutions Expert to join our team. This exciting opportunity will see you working closely with customers to provide technical service and support, troubleshooting and resolving complex issues to stabilize and optimize customer networks.

As a key member of our team, you will be responsible for configuring and integrating different nodes and solutions in new and live customer networks. You will interact with various stakeholders including customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization.

This role requires flexibility and adaptability as you will be working in an international environment, collaborating with colleagues internally as well as customers and suppliers to Ericsson. The technical development is rapid, and you are expected to continuously keep your competence and skills up-to-date.

To be successful in this position, you will need to possess a broad knowledge of Telecom and Datacom, covering both hardware, software and network knowledge. You will work independently and take on big responsibility, handling complex issues in the customer network, leading critical investigations and restoration for customer networks, and supporting Service Delivery Manager to drive technical discussions.

The ideal candidate will have a Bachelor or Master's degree in Engineering, IT, Telecoms or equivalent, with at least 8-10 years of experience in Domain Experience: Native Core, 5GCore, OSS & BSS Products, Access, RAN & Transmission. Demonstrated technical leadership experience as a Technical Lead/Solution Architect is essential, along with technical customer support experience and E2E Solutions Knowledge.

A strong understanding of business acumen and negotiation, persuading, and influencing skills is also required. Proficiency in English language is a must.

The estimated annual salary for this position in Sydney, Australia is around $120,000-$180,000 depending on the level of experience.

Benefits of working at Ericsson include wellness programs, paid time off, flexible work arrangements, employee discounts, employee development opportunities, and awards for dedication and commitment.



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