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Global Forwarding Solutions Expert

1 month ago

Melbourne Airport, Australia C.H. Robinson Full time

We're C.H. Robinson, a leading global logistics company looking for an experienced Global Forwarding Solutions Expert. This role involves managing international shipments and ensuring seamless delivery to our customers.

A successful Global Forwarding Solutions Expert will be detail-oriented, service-savvy, and a problem-solver. They'll work closely with customers, internal teams, and third-party agents to resolve transportation and documentation issues efficiently. Our dynamic training program will equip you with the knowledge and skills needed to succeed in this fast-paced environment.

This is a fantastic opportunity for those who enjoy working in logistics, are proficient in Microsoft Office Suite, and possess excellent communication and prioritization skills. As a member of our team, you'll have access to a range of benefits, including flexible work arrangements, career development opportunities, and an Employee Assistance Program.

Key Responsibilities:

  • Maintain Operational Excellence: Understand shipping processes, adapt to challenges, and create solutions to meet customer requirements.
  • Facilitate Relationships: Collaborate with internal and external stakeholders to deliver excellent customer service, resolve issues promptly, and provide reporting support.

Required Qualifications:

  • High school degree or Bachelor's Degree or equivalent
  • Minimum 1 year of Global Forwarding experience

Preferred Qualifications:

  • Critical-thinking, flexibility, and problem-solving skills
  • Excellent follow-up and customer service skills
  • Ability to work in a fast-paced, deadline-driven environment

Estimated salary: $60,000 - $80,000 per annum, based on location and experience. At C.H. Robinson, we offer a competitive compensation package, including benefits, career growth opportunities, and a dynamic work environment.

About C.H. Robinson:

We're a global logistics leader with over 100 years of experience. Our multimodal transportation management system and expertise help us deliver smarter solutions for our customers. With a strong commitment to excellence, we've been named one of the World's Most Admired Companies by FORTUNE and a Great Place to Work by the Great Place to Work Institute.