Reception Team Member

2 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $67,000 - $94,000
Part-Time Receptionist Role

This key position serves as the first point of contact for individuals interacting with our office. The main objective is to provide a welcoming and safe environment for clients, volunteers, members, partners, and the wider community.

Main Responsibilities:
  • Deliver high-quality customer-focused service.
  • Facilitate access to information and support services.
  • Maintain a clean, effective, and professionally presented reception environment.
Key Requirements:
  • Profound understanding of solution-focused customer service practices.
  • Ability to identify and implement efficient administration systems within a complex service delivery setting.
  • Strong verbal, written, communication, and interpersonal skills.
  • Capacity to deliver sensitive and responsive customer services to all people irrespective of ethnicity, culture, gender, sexual orientation, disability.
  • Willingness to acquire new skills.
Benefits:
  • Salary packaging options.
  • Access to specialist advice for nutrition, sleep, resilience, and mindfulness.
  • Flexible working arrangements, paid 'Me' days, and other leave options.
  • Ongoing learning, training, and development courses.

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