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Client Operations Specialist
3 weeks ago
Job Description
">• Provide administrative support to the GM of Client Operations and team leaders, ensuring seamless coordination across the team.
• Prepare, review, and refine reports, presentations and key materials with precision and attention to detail, using Google.
• Schedule, organise, and manage logistics for internal meetings, including preparing agendas, taking notes and following up on action items.
• Maintain and organise key documents, files and data to ensure accessibility and accuracy.
• Track project milestones, deadlines and deliverables, supporting the smooth execution of operations-related initiatives.
• Assist with expense tracking and invoice processing, maintaining accurate financial records for review.
• Support ad-hoc tasks and special projects as directed, ensuring timely and efficient completion.
• Contribute to daily operations and provide general administrative support to enhance department efficiency.
• Participate in process improvement initiatives to streamline workflows and improve the overall client support experience.
• Identify opportunities for automation, standardisation, and optimisation of administrative processes to enhance productivity.
