Restaurant Operations Manager

2 days ago


Manly West, Queensland, Australia Wahlburgers Full time
About Wahlburgers

We are a global leader in fast-casual dining with over 100 locations worldwide, founded by the Wahlberg family.

Our Mission

To welcome guests like they're family and give them an exceptional dining experience.

The Role

A Wahlburgers Assistant Duty Manager is responsible for leading daily operations, ensuring financial and operational efficiency, and cultivating a winning culture in a high-volume atmosphere.

Key Responsibilities:
  • Assist in leading and directing all facets of daily operations;
  • Involvement in inventory management including food, beverage, and merchandise;
  • Ensure financial and operational efficiency while keeping a guest-first mentality;
  • Help oversee the hiring, training, and development of new staff members;
  • Coach and counsel existing staff and managers in commitment to whole-team success;
  • Maintain professional restaurant and team member image, including cleanliness, uniforms, and appearance standards;
  • Uphold restaurant safety, sanitation, and security standards at all times;
Critical Skills & Certifications:
  • At least 2 years' management experience in a high-volume atmosphere (Fast Casual dining experience preferred);
  • Excellent leadership and motivational skills;
  • Excellent interpersonal/listening/communication skills;
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude and enthusiasm;
  • Experienced and proficient in the use of basic computer technology (i.e. POS system, rostering system, Microsoft Office programs etc.);
  • Familiar with local liquor licensing laws; hold a valid RSA;
  • Australian resident or current work visa holder.
Benefits:
  • Salary range $65,000-$70,000 per year;
  • Discounts on meals and merchandise;
  • Access to on-the-job training programs in hospitality;
  • Scope to grow within our organisation;
  • A safe and harassment-free environment for all Team Members and Managers.


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