Wahlburgers Restaurant Operations Manager

1 week ago

Manly West, Queensland, Australia Wahlburgers Full time
About this Role

A successful Assistant Restaurant Manager at Wahlburgers will lead and direct all facets of our daily operations with a focus on delivering an exceptional guest experience.

Key Responsibilities:

  • Assist in leading and directing all facets of daily operations.
  • Involve in inventory management including food, beverage, and merchandise.
  • Ensure financial and operational efficiency of the location while maintaining a guest-first mentality.
  • Oversee the hiring, training, and development of new staff members.
  • Coach and counsel existing staff and managers in commitment to whole-team success.
  • Involve in the weekly rostering process and time-management for hourly team members.
  • Maintain a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Uphold restaurant safety, sanitation, and security standards at all times, including handling chemicals safely.
  • Ensure building, equipment, furniture, and fixtures are in good repair, clean, and maintained on a regular basis.
  • Engage with locals and communities where we serve.
  • Ensure a safe and harassment-free environment for all Team Members and Managers.
Critical Skills & Certifications

The ideal candidate will possess:

  • At least 2 years of management experience in a high-volume atmosphere (Fast Casual dining experience preferred).
  • Excellent leadership and motivational skills.
  • Excellent interpersonal, listening, and communication skills.
  • Excellent problem resolution and guest communication skills.
  • Attention to detail and analytical skills.
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
  • Experienced and proficient in the use of basic computer technology (i.e. POS system, rostering system, Microsoft Office programs, etc.).
  • Strong commitment to serving others in the community.
  • Acts with integrity and treats others with respect.
  • Familiar with local liquor licensing laws.
  • Hold a valid RSA.
  • Australian resident or current work visa holder.

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