Restaurant Operations Manager

1 week ago


Manly West, Queensland, Australia Alma Nove Full time

Alma Nove is a renowned fine dining venue on Manly beach, seeking an exceptional team member to support its launch and future success. Below are the key requirements for this exciting role:

Key Responsibilities:
  • Assist the management team in maintaining exceptional customer service standards.
  • Lead by example, promoting a positive and friendly work environment.
  • Manage functions and private events, ensuring seamless delivery and high customer satisfaction.
  • Develop and maintain strong relationships with guests, fostering a loyal customer base.
  • Operate efficiently, utilizing technology such as Lightspeed and Open Table to streamline processes.
  • Collaborate with colleagues to achieve sales goals and optimize productivity.
  • Recruit, train, and develop high-calibre team members to drive business growth.
Requirements:

To succeed in this role, you will need:

  • At least 1 year of experience in a similar position, preferably in a fine dining or wine venue.
  • Strong knowledge of wines, spirits, and current F&B trends.
  • Ability to work independently and as part of a team, taking direction and maintaining a calm manner under pressure.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Proficiency in Lightspeed and Open Table, with the ability to adapt to new systems.
  • A passion for recruiting, training, and developing team members, driving business growth.
  • Flexibility to work a variety of shifts, including weekends and public holidays.
What We Offer:

As a valued member of our team, you can expect:

  • Competitive remuneration and benefits package.
  • Access to meals on shift and other perks, including discounts on merchandise and food/beverage items.
  • Career development opportunities, with a focus on personal and professional growth.
  • A supportive and dynamic work environment, with a strong team ethos.
  • Scope to grow within our organization, with opportunities for advancement.


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