Restaurant Operations Manager
1 week ago
Alma Nove is a renowned fine dining venue on Manly beach, seeking an exceptional team member to support its launch and future success. Below are the key requirements for this exciting role:
Key Responsibilities:- Assist the management team in maintaining exceptional customer service standards.
- Lead by example, promoting a positive and friendly work environment.
- Manage functions and private events, ensuring seamless delivery and high customer satisfaction.
- Develop and maintain strong relationships with guests, fostering a loyal customer base.
- Operate efficiently, utilizing technology such as Lightspeed and Open Table to streamline processes.
- Collaborate with colleagues to achieve sales goals and optimize productivity.
- Recruit, train, and develop high-calibre team members to drive business growth.
To succeed in this role, you will need:
- At least 1 year of experience in a similar position, preferably in a fine dining or wine venue.
- Strong knowledge of wines, spirits, and current F&B trends.
- Ability to work independently and as part of a team, taking direction and maintaining a calm manner under pressure.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in Lightspeed and Open Table, with the ability to adapt to new systems.
- A passion for recruiting, training, and developing team members, driving business growth.
- Flexibility to work a variety of shifts, including weekends and public holidays.
As a valued member of our team, you can expect:
- Competitive remuneration and benefits package.
- Access to meals on shift and other perks, including discounts on merchandise and food/beverage items.
- Career development opportunities, with a focus on personal and professional growth.
- A supportive and dynamic work environment, with a strong team ethos.
- Scope to grow within our organization, with opportunities for advancement.
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